Our Story
A family legacy shaped by personal experience, participant choice, and the belief that care should be handled with dignity and structure.
A Legacy of Choice and Trust
Valentine’s CDS is rooted in the belief that receiving care should never remove a person’s voice from their own life.
Before this work became a service, our family learned what care asks of a home. We learned how personal the details are—who someone trusts, how they prefer to be supported, what makes the day feel familiar, and what allows care to feel respectful rather than intrusive.
Those details matter.
For many participants, the right caregiver is not a stranger. It may be a qualifying family member, trusted friend, or another person who already understands the routines and relationships inside the home.
Consumer Directed Services honors that choice. The participant selects and directs the caregiver, while Valentine’s CDS supports the process with organized onboarding, payroll administration, required documentation, and steady communication.
The orange ribbon in the Valentine’s logo honors Ms. Valentine’s leukemia journey. It carries her memory with dignity and keeps us connected to the reason this work must always be handled with care.
The Standard Behind Participant-Directed Care
Choice still needs structure.
Participants and families should not be left trying to understand every administrative step alone. They need clear expectations, organized documentation, accurate payroll support, and communication that explains what happens next.
Valentine’s CDS exists to support that process.
The participant should understand their role.
The chosen caregiver should understand what is expected.
The family should know where to turn when questions arise.
The process should feel organized, respectful, and steady.
Participant-directed care works best when choice is supported by clarity.
That is the Valentine’s standard.
Consistency in care is not optional.
Ready to Understand the Next Step?
Whether you are beginning CDS, considering a provider transfer, or helping a loved one understand the process, Valentine’s CDS is here to provide clear guidance.